HOW TO REMOVE AN AIRLOCK

An airlock is simpy air that is stuck inside the pump. The pump is turning but instead of puching out water it's moving air inside itself.

The following are some steps you can take yourself to remove the air lock.

Note: It's important NOT to run the spa if you have an airlock. If you turn on the spa and you hear the pumps running but no water comes out, turn the pump off immediately.  There is a chance that you might run the pump "dry" and actually break it.

If you suspect an "airlock" (you can hear the pump running but see not water circulating), follow the steps below.

Step 1

1.Turn the circuit breaker (main power switch) off for about 10 seconds

2.Some spa models have a "bleeder valve" located near the filter cartridge. Locate and open that

3. Turn the circuit breaker back on

4. Let air and water come out of the bleeder valves, until it's only water = air lock is gone.

Step 2 - If your spa doesn't have a bleeder valve (most spas don't)

1. Turn the circuit breaker (main power switch) off for about 10 seconds.

2  Turn it back on again,

3. Turn on the jets (If you have more than one jet button, turn them on one at a time) to verify that water is being pushed.

4. If you now have water being pushed out through the jets, great, problem solved. If not, go back to Step 2 and go thru 1-3 again. You may have to do that up to 10-15 times.

5. If, after 10-15 times of going through Step 1, and it's still not working, proceed to Step 2

Step 3

1. Remove the filter cartridge and do Step 2 again

Step 4 - If it still doesn't work

1. You have a stubborn air lock!

2. Turn the circuit breaker (main power switch) off.

2. Get your tools out and open the panel on your spa where the pumps are located

3. Locate the pump that is not pushing out water. In order to do that you may have to turn on the power for a brief second to identify which pump that is. Turn the power off.

4. Locate the pipe and the union that is connecting the pipe to the pump. Slowly turn the union  counter clock wise (carefully so it doesn't break) until you hear a hissing sound. Do not open all the way or the union will come loose (you'll have a mess on your hand and you'll get wet) Open only 1/2 turn or until you hear the hissing sound. That is air being released from your pump. When the air has been released and only water is coming out. Close the union again.

5. Turn the power back on and try the jets.

6. If that didn't do it, repear Step 4 again and let more air out of the pump.

7. You may have to repeat Step 4 a few times

8. If this did it, congratulations.

9. If the pump is still not pushing out water, please contact us to schedule a technician to come out.